Meeting Room Manager’s Services Management is designed for organizations that provide room setup, catering, A/V services or any other meeting service options with their meeting environment. MRM Services Management gives room and resource administrators powerful tools to fully track, manage and control service orders related to meetings and events scheduling. In addition, end-users or staff in the organization will be able to order these service items and reserve a room, all in one fast and easy reservation process.
Services Management extends the industry-leading room and resource scheduling management capabilities of Meeting Room Manager — the easiest-to-use, most customizable room and event scheduling software on the market.
Benefits
- Full control for administrators of the catering, A/V and other meeting services to specify service menus and availability by location, user group and lead time.
- Significant time savings for administrators tracking and managing service requests.
- Easy service requests for schedulers. Schedulers can book rooms and related catering all in one simple and fast process.
- No more lost orders and subsequent complaints from staff and management about not having service requests fulfilled.
- Increased staff productivity in meetings as attendees’ room and service needs are fully met, allowing them to focus on their work.
Features
- Administrators can easily manage the entire service request process with room and resource schedule management.
- Administrators have the flexibility to implement a confirmation/ approval process for service orders.
- Manage orders in one central location; track all orders throughout the fulfillment process.
- Send automated emails to attendees and service providers/vendors when orders are confirmed/approved.
- End-users can order catering, A/V and other services in Meeting Room Manager’s fast and easy room reservation process.
- End-users can be presented with unique menu items based on their location and which room they are booking.
- Access to request meeting services is controlled by the powerful MRM user group and permission rights system.