World-class infrastructure and data protection
for your peace of mind
For its Meeting Room Manager On Demand infrastructure, NetSimplicity has partnered with a leading provider of fully managed network and business services to provide world-class, 5-level infrastructure and data security: at the physical, network, server, application and data levels. These are designed for one thing only — to ensure your scheduling data remains private, secure and available 24/7.
Physical Infrastructure
- Bunker-type fire-proof facility features 24-hour manned security, biometric access control, video surveillance and physical locks.
- Power supplied by redundant grids, with redundant UPS and backup generators.
Network Level
- Highly scalable and redundant online infrastructure with failover capabilities.
- Real-time monitoring of all network, server and application stability and security.
- Best-of-class firewall and router technology and a Network Intrusion Detection System that monitors and proactively blocks worms, hackers, and other undesirable access.
- All log files retained and analyzed to proactively monitor network activity.
Server Infrastructure
- State-of-the-art Blade Server technology.
- Storage area network uses RAID 10 and production servers use RAID 5 for primary internal OS disk subsystems. Mirroring assures consistent availability.
- Servers run carrier-class network operating systems and are updated to latest patch levels. Servers are hardened by removing all unnecessary software and services.
Application Level
- Each user is assigned a unique user name and password that must be entered at each login.
- You, as the Customer, define an internal administrator to manage your users and login accounts. NetSimplicity and its hosting provider will not provide access or passwords to any person other than your designated internal administrator.
- After authentication at the login level, user identity accompanies every request to strictly enforce segregation of customer data.
- Session "cookies" only record encrypted authentication information for the duration of a specific session. The session "cookie" does not include username or password.
- Meeting Room Manager On-Demand does not use "cookies" to store other confidential information, but instead implements advanced security methods based on dynamic data and encoded session IDs.
Data Security
- Application security ensures complete segregation and privacy of customer data.
- Customers own their data; NetSimplicity will provide Microsoft SQL Server formatted backups upon request for a nominal fee.
- Incremental daily, weekly and monthly backups are made of all production systems and databases.
- Backups, verification and restores are handled offsite from the hosting facility.
- Encrypted backups are regularly migrated to NetSimplicity’s corporate headquarters. In the event of a catastrophic failure in the hosting facility, NetSimplicity can rapidly bring all systems back online at its high-bandwidth corporate headquarters.
With the comprehensive infrastructure and data protection measures in place, you can rest assured knowing your scheduling system will remain private, secure and accessible 24/7.
